NEWS

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Contacting you by SMS / Smart Phone app

Introducing MJOG

We, and a number of other practices in the Portsmouth area, have introduced a new way of contacting our patients with details of appointments and other reminders. Up until now you have not been able to respond to these messages other than calling us on the phone. but now with MJOG you will start to see the option to reply to these messages, hopefully saving you time.

If you have a smart phone you can install the MJOG Messenger application from the Android and IOS app stores which will allow you to keep a record of upcoming appointments as well as being able to respond to invites at the push of a button.

The messenger application will compliment the existing use of SMS, Email, Phone and Postal methods of keeping in touch with you.

It is important that we hold your mobile phone number on our records as this method of contact will be used increasingly in delivering a service and managing your care, although you of course have the right to Opt Out of being contacted by SMS / Email by letting us know in writing.

We hope you will like this additional service.

National Diabetes Audit 2017


The National Diabetes Audit (NDA) is the one of the largest annual clinical audits in the world, integrating data from both primary and secondary care sources, making it the most comprehensive audit of its kind.

The next collection for the National Diabetes Audit will collect information for the audit period 1 January 2016 to 31 March 2017.

Important Information

The legal basis by which the data for the NDA is collected is changing. From April 2017 NHS England will direct NHS Digital to collect, analyse and report the NDA.

The new legal basis for data to be collected by the NDA (Direction under section 254 of the Health and Social Care Act 2012), will mean that GP practices and specialist services are required to supply the data for their practice or diabetes clinic.

For more information click here

Ear Syringing/Ear Care Information

Appointments for the ear syringing service will only be made when the following has been done first:-

1. Patients have received an ear care leaflet - Ear Care Guidance

2. Ears are oiled for 14 days and no less.

3. An ear bulb has been used, which can be bought from any Pharmacy (unless too elderly or unable to use due to disability).

4. An appointment will be made if all of the above have been done and there is no improvement.

5. Patients with Earache will be triaged by the Duty Team.

Fair Processing Notice

Information held about you may be used to help protect the health of the public and to help us manage the NHS. Information may be used for clinical audit to monitor the quality of the service provided and design new services that fit our local patients health needs. Your information may be used by NHS Portsmouth Clinical Commissioning Group in order to ensure appropriate planning of current and future NHS commissioned services, this data will contain no identifiable information. NHS Portsmouth Clinical Commissioning Group will only ever use information that has been anonymised and all identifying information removed.

Accessing same day treatment

How to Access Services that we Provide (such as a clinical consultation, advice, medication, contraception etc.)

We have a diverse work-force and your request for services may be managed by staff members other than a Doctor. You have a choice of either using our online service to book in for available for same day ‘see and treat’ appointments (obtain your login details by telephoning us or attending to collect it in person once you are fully registered), or you can book by telephoning our Admin Hub on 023 9282 7132 or by coming in person and booking through our Reception staffs. You will need to provide information about your request for services, in order that our staff can signpost you to the correct staff member and we can then meet your needs in the most expedient and timely way. You may write down your request if you prefer not to say/speak it out loud at our reception desks, or we can provide a private space for you to explain to us. If a patient is unwilling to provide information about their request for an appointment, they will be booked initially with the Clinical Matron, who will triage & treat, or escalate or signpost elsewhere, if necessary.

Our Clinical Matron will triage and treat (diagnose and prescribe) most ‘same day appointment requests’ that are not appropriate for the ‘Pharmacy Minor Ailments scheme’ but any patients with mental health need or problems arising with newborn babies will be managed by our Duty Doctor.

Our Outreach Matron will manage clinical care plans for the frail, housebound and vulnerable patients and help to educate those patients on how to prevent any conditions from escalating or deteriorating. She will also ensure that Doctors and other health and care services are involved to ensure our patients are well-supported.

Our Practice Pharmacist (or a member of her team) may be best placed to undertake your medication review and liaise with you in relation to your medications, dosages, potential drug interactions etc.

Having all of these other healthcare professionals allows our Doctors to lead our Clinical Teams and to manage the more complex needs of patients.

New and follow-up appointments for all of our clinicians will be booked by our administrative staffs to ensure that our patient needs are managed by the most appropriate member of staff. Fit note renewals should be discussed with our administrative staff who will help with this type of request. We offer face to face and telephone consultations to help meet our patients’ needs. If you wish to discuss more than one condition additional appointment slots will be needed to ensure there is time to do this.

We encourage you to view results and order repeat prescriptions using our online services, as this may be done from the comfort of your armchair or anywhere else if you have a Smartphone. Just ask the receptionists to provide your login details (which you should use within 24 hours to register). You can also view your immunization record and many other things using this service.

Please be assured that we will endeavour to complete your request at the earliest opportunity and this will depend on the nature of your request and its urgency. If your request means you need to see or speak to someone, appointments can often be booked up to 4 weeks in advance.

GP Earnings

NHS England require that the net earnings of doctors engaged in the practice are published by 31 March 2017 at the latest. However, it should be noted that the prescribed method of calculating earnings is potentially misleading because it takes no account of how much time doctors spend working in the practice and should not be used for any judgement about GP earnings, nor to make any comparisons with other practices.

The average pay for GPs working in Milton Park Practice in the last financial year was £52,463 before tax and National Insurance. This is for 2 full time GPs and 2 part time GPs who worked in the practice for more than six months.

The average pay for GPs working in The Baffin's Surgery in the last financial year was £42,357 before tax and National Insurance. This is for 7 part time GPs who worked in the practice for more than six months.

Our Surgeries

St Cuthbert’s Church
Hayling Avenue
Portsmouth
PO3 6BH
Tel: 023 9282 7132
Fax: 023 9282 7025

Milton Park Surgery
St Marys Health Campus
Milton Road
Portsmouth
PO3 6DW
Tel: 023 9282 7132
Fax: 023 9281 1057

Your Doctors Surgery in Portsmouth

Located in a central location with ample parking.


Location & Contact

Baffins Surgery
St Cuthbert’s Church
Hayling Avenue
Portsmouth
PO3 6BH
Tel: 023 9282 7132
Fax: 023 9282 7025

Opening Hours

Monday: 07.00 – 19.00
Tuesday: 08.00 – 18.30
Wednesday: 08.00 – 18.30
Thursday: 08.00 – 20:00
Friday: 07.00 – 18.30

Location and Contact

Milton Park Surgery
St Marys Health Campus
Milton Road
Portsmouth
PO3 6DW

Tel: 023 9282 7132
Fax: 023 9281 1057

Opening Hours

Monday: 08.00 – 18.30
Tuesday: 08.00 – 18.30
Wednesday: 08.00 – 18.30
Thursday: 08.00 – 18.30
Friday: 08.00 – 18.30